Terms of use and service

01Precedence

Where we have entered into a separate written agreement with you, that agreement governs our relationship and prevails over anything set out on this page. What follows applies to the use of this website, and to work undertaken where no separate agreement is in place.

Nothing on this website constitutes an offer, a quotation, or a commitment as to price, scope or schedule. Those are settled in writing for each engagement.

02Description of service

The services and information provided through this website (together, “the Service”) include editorial production, composition and typesetting, author proofing, language editing, translation, and related consultancy.

We may modify, suspend or discontinue the Service, in whole or in part, with or without prior notice.

03Intellectual property and confidentiality

Manuscripts, figures, tables and other materials supplied to us remain the property of their owner. We, our employees and our editors — who are bound by confidentiality obligations — claim no ownership over them.

Unpublished material is treated as confidential, is seen only by those working on it, and is not disclosed to third parties except as required to carry out the work or where an agreement provides otherwise.

We are not an archive and do not undertake to maintain backups of material supplied to us. Clients should retain their own copies.

Content and materials on this website remain our property and are protected by applicable intellectual property laws. Automated collection or monitoring of this website is not permitted.

04Acceptable use

Material submitted to us must not be illegal, abusive, defamatory, obscene, or otherwise inappropriate. We may decline any work at our discretion.

05Notification of infringement

If you believe your intellectual property rights have been infringed by material on this website or in our services, please notify us at [email protected].

06Carrying out the work

We carry out work in a professional manner and to the standard agreed for the engagement.

Where material we need is not supplied, or a decision we have asked for is outstanding, the schedule is adjusted accordingly and we will say so at the time.

Additional work requested after an engagement has been agreed may affect the scope, the schedule or the fee; any such effect is confirmed before that work is undertaken.

07Editorial authority

Editorial decisions remain with the journal, publisher or other client. We prepare, propose and query; we do not decide what is published.

Where the course of the work reveals a question of research or publication integrity, it is reported to the client. Such questions are not resolved by editing.

08Commercial terms

Fees, invoicing, payment periods and any other commercial terms are those set out in the agreement for the engagement.

Where no separate agreement is in place, work is undertaken on the basis confirmed in writing before it begins.

09Quality and remedies

Where delivered work does not meet the standard agreed for the engagement, tell us what is wrong and we will put it right. The remedies available in any particular engagement are those set out in its agreement.

Concerns should be raised in the first instance by email to [email protected].

10Changes to these terms

We may update these terms at any time. Updates take effect on posting to this website. Continued use of the Service indicates acceptance of the revised terms. Changes to these terms do not alter a separate written agreement already in force.